Resources
Material to decide with, not to sell with. Open data, reference guides and comparisons between manufacturers written from technical criteria rather than from a catalog.
Open data · CC BY 4.0
State of the Operational Stack LATAM 2026
Technology maturity of the Latin American mid-market measured across 240+ assessments. The regional average is 32.5 out of 64. Methodology and limitations stated up front, free to cite.
OpenReference guide
Agentic AI for Customer Experience
What an AI agent applied to CX actually is, what it takes for one to resolve end to end, and how to evaluate a proposal without stopping at the demo.
OpenInteractive tools
4D Maturity Model
16 questions across 4 dimensions. Returns your score and compares it against the regional average from the report.
ROI Calculator · CX
Estimates the annual savings of deploying conversational AI in your contact center.
Solution Configurator
Three questions that recommend which units to activate first.
Migura vs a traditional integrator
A 10-dimension comparison: time to production, SLA, auditable documentation.
Manufacturer comparisons
Migura holds a formal tier with 20 manufacturers, and with both sides of most of these comparisons. That is why we can say when the other one fits better, and when the right call is to buy nothing.
All of them on the blog.
Press or analysis?
The report data is free to cite
Published under Creative Commons Attribution 4.0, with methodology and limitations stated. If you need the breakdown by vertical or an attributable quote, write to us.