Calculator · 3 inputs · result in 5 seconds
How much would smart CX save you in your contact center?
Model based on real Migura customer benchmarks: –35% AHT with NICE Quality + 52% self-service with Cognigy generative AI. Adjust the inputs and see the savings in real time.
Step 1
Your current operation
5100250500
$
Includes benefits · estimated by country above
Voice + WhatsApp + chat + email · aggregate monthly total
Average Handle Time · LATAM CX benchmark: 360-540s
Projected annual savings
USD $0
USD $0 / month
Estimated payback
0 months
AHT reduction
–35%
AI self-service
52%
How the savings break down
Current monthly cost USD $0
Savings from AHT reduction (–35%) USD $0
Savings from AI self-service (52%) USD $0
Projected cost with Migura USD $0
Model assumptions: 220 effective hrs/month · 60% of time in interactions · Migura platform cost already deducted from the savings. Indicative figures — the real model is tuned to your operation during the assessment.
Do these numbers match your reality?
The next step is a 90-min assessment with a senior consultant. We calibrate the model against your real operation and deliver an executive report in 7 days.