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Honest comparison · no marketing

Migura vs traditional integrator

If your current integrator can't answer you with numbers, timelines and certified partners, this page exists. See, row by row, what sets Migura apart from the average IT provider that tells you every Monday they're "working on it."

Comparison between Soluciones Migura and a traditional technology integrator across 10 key dimensions
Dimension Traditional integrator Soluciones Migura
Time to production
48h assessment + design in 1-2 weeks + milestone-based implementation.
6–12 months
8–14 weeks
Lead response SLA
If we miss the deadline, we add 1 month of support and maintenance at no cost at kickoff.
"We'll be in touch soon"
48 business hours · public
Contractual operations SLA
24/7 NOC in MX, VE, PA. Financial penalty if we miss the agreed KPIs.
Best-effort, no penalty
Sev-1 MTTR 30 min · with penalty
Applied AI
NICE + Cognigy in CX, Hikvision AI in video, RPA with generative vision.
Expensive add-on · future roadmap
Native across CX + Video + Efficiency
Integrated stack
NICE · Cognigy · Hikvision · Cisco · Fortinet · APC · HPE · F5 · AXIS · Ubiquiti · Panduit · Siemon · Dell · Asterisk.
1-2 brands · rest sub-contracted
14 certified partners · formal tier
Vertical expertise
Retail, Banking, Government, Manufacturing — copy, cases and partners tailored to each vertical.
Generic · sales-driven
4 industries with their own playbook
Contractual commitment
If we don't deliver, you're not trapped. Loyalty is earned, not signed.
12-24 month lock-in
90-day minimum + annual opt-out
Reporting
What matters to the board is visible in real time. Alerts reach your lead, not a shared mailbox.
Monthly PDF reports
Live dashboards + exception alerts
Auditable documentation
PCI-DSS, SOX, ISO 27001 — we deliver evidence mapped to the applicable standard.
Minimum viable
Compliance matrix + audit log
Continuity through change
All docs, keys and runbooks stay in the client's custody. No forced dependency.
Knowledge stays with the integrator
Full hand-over to the client

3 market myths

What your integrator's sales deck doesn't want you to see

Myth

"A "big" integrator is safer"

Reality

What counts is the partnership tier and the contractual SLA, not the size of the logo.

Myth

""Turnkey" covers everything"

Reality

In 80% of projects there are invisible sub-contractors. Migura delivers certified vendors, with their tier in plain sight.

Myth

"AI is far away from my industry"

Reality

In retail, banking, government and manufacturing it is already producing measurable ROI. Generic AI fails; vertical AI works.

Ready to compare against your current integrator?

Ask us for a stack assessment. Within 48h we deliver a map of what's worth keeping, what to consolidate and what to replace — with numbers, not a PowerPoint.