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Catalog 2026
Soluciones Migura · v2026.05
Soluciones Migura · 2026

Solutions catalog

Enterprise technology integration · 17 years · 240+ projects · 14 certified partners · Regional operation MX · VE · PA.

Version 2026.05 NDA · Confidential on request
01 · About Migura

Technology integrators for 17 years

Soluciones Migura has been around since 2008. We integrate the four layers every modern company touches — customer experience, AI video security, IT infrastructure and operational efficiency — under a single cross-cutting SLA. We don't sell boxes: we sell auditable results.

17
Years in LATAM
240+
Projects
14
Partners
3
Countries
Our mission

Connect people with opportunities through technology, contributing to collective well-being and growth across LATAM.

02 · Units

5 units. A single cross-cutting SLA.

Each unit operates on its own. What sets us apart is that they talk to each other — a single contractual and technical conversation.

–35% AHT

Smart CX

Certified partners
NICE · Cognigy · Webex Contact Center
–74% incidents

Computer Vision · Security

Certified partners
Hikvision · Dahua · AXIS · S2 Security
99.9% uptime

IT Infrastructure

Certified partners
Cisco · Fortinet · Panduit · APC · HPE
+3× productivity

Operational Efficiency

Certified partners
BMC · Power BI · Grafana · Microsoft
03 · Industries

We speak your sector

Retail

–31% shrinkage on-site in 90 days+22% conversion in high-traffic aisles

You run 5, 50, or 500 stores.

Banking / Financial Services

+18 pts NPS in collections (6 months)52% self-service

You audit every version change.

Government

99.95% availability of digital public services+47% urban incidents resolved

You operate with public funds under scrutiny.

Industry / Manufacturing

–28% unplanned downtime+92% PPE non-compliance detection

Every minute of a stopped plant is thousands of dollars in lost production.

Fintech

–45% support cost–25% drop-off in digital onboarding

You grow in users faster than in headcount.

Insurance

–50% claim opening time (FNOL)–55% policy issuance time

Policyholders measure the relationship by how you respond at claim time.

Telco & ISP

–45% support calls–thefts at sites and towers

Your subscriber measures you by the service and by how you respond when it fails.

Hospitality / Hotels

–35% guest handling time3x queries resolved without overloading the front desk

You run a boutique hotel or a chain of several properties.

Healthcare / Clinics & Hospitals

–35% time in the appointment line and service92% detection of staff PPE compliance

A clinic or hospital cannot afford a network outage, a collapsed appointment line, or an uncontrolled access point.

04 · Partners

14 partners with a formal tier

Each tier is renewed annually by the manufacturer. This isn't a logo on a slide — it's active certification that gets audited.

NICE
Authorized Partner
Cognigy
Official Partner
Hikvision
Premium Partner
Dahua
Authorized Partner
AXIS
Gold Solution
Cisco
Certified Specialist
Fortinet
Advanced Partner
F5
Bronze Partner
APC by Schneider
Authorized
HPE
Silver Partner
Dell
Partner
Panduit
Authorized
Siemon
Certified
Ubiquiti
Enterprise Partner
05 · How we work

3 steps. No endless contracts.

01
48 hrs

Free assessment (no cost)

We map your infrastructure, processes, tools and real pain points in 90 minutes with a senior consultant. Deliverable: an executive report within 7 business days.

02
1–2 wks

Tailored solution design

Architecture, KPIs, roadmap and a transparent commercial proposal. No invisible sub-contracting.

03
Ongoing

Implementation and ongoing support

Agreed milestones, operational training, 24/7 NOC with public MTTR. Minimum 90-day term + annual opt-out.

06 · Public SLA

Commitment in writing

Initial response
48 hours

If we exceed this window replying to your intake, we add 1 month of support and maintenance at no cost when the project starts. A signed commitment.

Operations (Sev-1)
MTTR 30 min

24/7 NOC with defined escalation paths. Contractual penalty if we miss the agreed KPIs. There's no best-effort at Migura.

07 · Contact

3 countries. 3 ways to start.

🇲🇽 Mexico

Calle Melchor Ocampo 469, Int. 401. Col. Anzures, CDMX. CP 11590

+52 55 5813 4594
🇻🇪 Venezuela

Av. Francisco de Miranda, Edif. Parque Cristal. Torre Este Ofic. 1-06. Caracas 1060.

+58 212 740 1118
🇵🇦 Panama

Regional operation. Panama City.

info@solucionesmigura.com

Ready to start?

Request a free assessment · reply within 48 business hours · no commitment.